DO YOU EVER HAVE SALES OR DISCOUNTS?
Yes! Sign Up for the YOLO Board Newsletter at the bottom of this page to receive notices of sales and other cool stuff.
WHERE’S MY ORDER?
Processing an order typically takes 1-2 days before it is shipped from our distribution center. Once the board is shipped, our shipping department will email you a tracking number. A tracking number becomes active the afternoon that the board is shipped out.
HOW DO I CANCEL MY ONLINE ORDER?<
Just send us an email to [email protected] with all of your contact information
HOW DO I ADD/REMOVE ITEMS FROM MY ONLINE ORDER?
Send us an email to [email protected] before your order ships and we will do our best to get those changes made.
DO YOU SHIP YOUR PRODUCTS OUTSIDE OF THE US?
HOW CAN I GET YOLO BOARD TO DONATE OR SPONSOR MY CHARITY OR EVENT?
We must consider all charitable requests against our current giving objectives and guidelines. If you’d like to be considered please email a brief description, with dates, your email contact, phone, and address to [email protected] (please provide 3 months notice).
SUP BOARD FAQ
WHAT PADDLE BOARD IS RIGHT FOR ME?
To get started choosing the right stand up paddle board ask yourself the following questions. Then browse our Board Finder to see what floats your boat.
- What activities do you plan to do on your board?
- What is your experience level?
- What is the right board for your height and weight?
HOW DO I CLEAN AND MAINTAIN MY PADDLE BOARD?
- Avoid prolonged exposure to sun.
- Rinse off & dry before storing.
- Fix dings with epoxy resin only (not polyester resin).
- Make sure vent plug is screwed in with your fingers (not a tool),“tight to the right”- do not ever turn it to the left or unscrew it.
- Make sure your fin screw is tight before you go into the water. Fins should be removed occasionally and fin box rinsed out.
- Fins should never hit the sand, whether paddling or surfing.
HOW WILL MY YOLO BOARD BE SHIPPED TO ME?
YOLO Boards are too large to be shipped by UPS or Fedex, we ship using LTL Freight. The freight company will call the phone number you provide to schedule the best time for delivery. Upon delivery, you must inspect the board for damage and sign off on the shipping company’s paperwork. If there is any damages throughout the shipping process, please refuse the board upon arrival to your location. If this is the case, YOLO Board will promptly send you another board for replacement.
HOW DO I INSTALL MY SUP FIN?
The only tool you will need for the job is a screwdriver. To properly install your SUP fin, remove the screw that comes inserted in your fin box while leaving the screw plate in the fin box. Your fin will have two metal pins on the back portion and these pins are to be inserted into the wide slot of the fin box. Once the back of the fin is inserted, slide the fin along the track to the back of the fin box. You will see a hole at the front of your fin and this is where the screw you took out will now go. Align the screw plate underneath the fin and screw down your fin. You want the screw to be snug but do not overtighten or you run the risk of damaging your fin or fin box.
HOW DO I TRANSPORT MY PADDLEBOARD?
There are several ways to transport your paddleboard, but the most common and arguably the easiest is to transport it on the roof of your vehicle. If you have cross bars on the roof of your vehicle, transport is as easy as strapping the board to those crossbars. If you don’t have crossbars, no worries! Soft racks are designed to be placed on your roof and create a secure mounting point for your paddleboard. We recommend positioning your board with the deck pad down and your fin to the front.
WHY DO I NEED A LEASH?
Your SUP leash is designed to not let your board get away from you. It keeps you tethered to your board, which is helpful in all water conditions. All it takes is one wave on a choppy day to take your board away from you if you’re not careful!
DO I NEED TO WEAR A LIFE VEST?
Yes and no… As of 2008, all paddleboards are now considered “vessels” by
the United States Coast Guard in the state of Florida. Since paddleboards are considered “vessels”
a PFD (personal floatation device) and a signalling whistle are required to be onboard at all times. This
does not mean you have to wear the PFD, but it does have to remain visible on your board.
Note, if you remain in the surf zone no PFD or whistle are required.
CAN YOU BUY REPLACEMENT DECK PADS?
Please call for availability (844)-965-6262
I'M THINKING OF BUYING A BOARD WHERE CAN I DEMO YOUR BOARDS?
Stop by the YOLO Board + Beach Store to demo boards on the lake out back.
WHAT ARE YOUR BOARDS MADE OF?
We use many different construction techniques and a wide variety of materials including; fiberglass, carbon fiber, rotomolded plastic, and marine grade rubber.
WHAT MAKES YOUR BOARDS DIFFERENT FROM OTHERS ON THE MARKET?
We’ve been leading the industry in construction technique, process, and design since 2007. The legendary Bill Bahne serves as our production manager with over 50 years experience in the surf and skate industry. We stand behind the quality of our products with the best customer service in the industry.
WHERE CAN I FIND A YOLO BOARD DEALER IN MY AREA?
SUP PADDLES FAQ
WHAT PADDLE SIZE SHOULD I USE?
Generally speaking, paddle height is 8-10 inches above the paddler’s
height. Some people like it shorter for surfing and some like it longer for paddling. Standing
with no shoes on, with arm raised (not overextended), your paddle should sit in your palm. We
will cut fixed paddles to your desired length. Adjustable paddles are great for multiple
paddlers. Please note: Paddles are not to be used as a push pole or shovel. You will
damage or break them. They should only be used to push water only.
WHAT IS THE DIFFERENCE BETWEEN ADJUSTABLE PADDLES AND FIXED PADDLES?
Adjustable paddles are great for those who would like to share their paddle with others or prefer the option of making their paddle longer or shorter. If you are buying a board for your family, adjustable is the way to go! It’s a one size fits all solution.
Fixed carbon fiber paddles are going to provide a more customized fit for your individual stroke when paddling your board. We take your height and then cut and epoxy a handle that will be a perfect fit for you. This is the way to go for those who are wanting to take their paddling experience to the next level.
DOES THE BLADE SIZE MAKE FOR A FASTER PADDLE?
Not necessarily. Although different blade sizes will offer different benefits, the most standard is the medium size (95 square inches). This is where the majority of paddlers feel most efficient in the water.
WHICH DIRECTION SHOULD THE PADDLE BLADE FACE WHEN PADDLING?
Many first time paddlers have the tendency to paddle with the paddle blade facing backwards and scooping the water as they paddle. The correct way to paddle is with the blade front facing away from you and the dihedral (flared) edge facing towards you. This will allow for a better grab on the water and a clean release at the end of your stroke which makes for a faster, and more responsive paddle. With YOLO Paddles® the design mark is on the front of the blade which faces away from the paddler.
YOLO BIKES FAQ
WHAT MAKES YOLO BIKES DIFFERENT THAN OTHER BRANDS?
YOLO Bikes are thoughtfully crafted with ergonomic efficiency in mind and unlike most cruisers they are built with industry leading, lightweight components usually found on performance bikes. The result is an aesthetically pleasing product that can stand up to the rigors of the road like no other.
WHAT’S WITH THE BIG TIRES?
The fatter tires allow for heightened control and a smoother riding experience. With a wider tire also comes the ability to power through various terrains with ease, however the 3″ tires are not designed for soft sand beach riding.
WHAT IS THE DIFFERENCE BETWEEN THE SELECTA, ULTRA, CLASSIC, AND DIRT?
The SELeCTA is a 3-speed model that incorporates a coaster braking system. The ULTRA is also a 3-speed model but has upgraded disc brakes. The Classic is a single speed cruiser with coaster brakes. The Dirt version of our bikes signifies knobby tires.
YOLO BOARD + BIKE RENTAL FAQ
WILL YOU DELIVER MY RENTAL ITEMS TO MY VACATION HOME?
Yes! We guaranteed free delivery with 48 hours notice. All delivery orders must have a duration of six days or longer.
CAN I RENT A BOARD OR BIKE FOR PICK UP?
You’re welcome to call in advance or stop by the YOLO Board + Bike store at Gulf place on 30A to pick up your gear. (850) 267-0602
I’VE NEVER PADDLED BEFORE, WHERE CAN I GET A LESSON?
Check out YOLO Board Adventures® Sandestin. The gentle, sloping beach and protected, shallow water of Horseshoe Bayou makes for frequent, calm paddling days and a premiere place to learn to YOLO Board® in our area. Services include; Rental by the hour, SUP Lessons, kids camps, and groups rates.
WHAT’S INCLUDED WITH MY RENTAL?
All bikes include free helmets, and locks. In addition, Women’s bikes include baskets. All Paddleboards include paddle, PFD, and leash.
WHAT IF I NEED TO CANCEL MY RESERVATION?
We will provide a full refund for cancellations made at least 48 hours prior to your scheduled activity. No refund will be given for cancellations made less than 48 hours prior to activity. If you must cancel with less than 48 hours notice, but prior to the start time of your scheduled activity, while we cannot guarantee depending on the individual circumstance we will make every effort to reschedule your activity or provide a credit for your activity. Cancellations without prior notice do not qualify for refunds or credits.
WHAT DO I DO IF I HAVE A PROBLEM WITH MY RENTAL GEAR?
Please call (850)-267-0602 and we will work with you to resolve any issue as quickly as possible.
HOW CAN I EXTEND A RENTAL?
Please call (850)-267-0602 to check for availability.
THE GULF IS ROUGH TODAY…WHERE ELSE CAN I PADDLE?
Check out the coastal dune lakes! The coastal dune lakes located along 30A make for a great paddling experience. The flatwater and diverse ecosystem associated with these lakes makes for a new and exciting paddle every time you are on the water.
WHERE CAN I BIKE?
The 30A area has a lot to offer when it comes to different types of paths and trails to bike. The scenic 30A bike trail is world famous and passes through all of the coastal communities along 30A; Seaside, Rosemary Beach, and Grayton Beach are just a few of the towns along the 30A bike trail.
WHOLESALE AND RENTAL BUSINESS FAQ
HOW CAN I BECOME A DEALER?
Please visit our wholesale info page and complete the form. One of our representatives will be in contact with you shortly. Thanks for your interest.
HOW CAN I GET YOLO BOARDS® TO START MY OWN RENTAL BUSINESS?
Please visit our rental business page and complete the form. One of our representatives will be in contact with you shortly. Thanks for your interest.